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snjcoworkjaipur@gmail.com

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Refund & Cancellation Policy

Effective Date: June 2025
Company Name: SNJ CoWork
Website: www.snjcowork.com
Email: snjcoworkjaipur@gmail.com
Phone: +91-99287-62617

At SNJ CoWork, we value transparency and fairness. This Refund & Cancellation Policy outlines the terms under which you may request changes, cancellations, or refunds for our coworking and facility services.


1.Monthly Reservations: –

Monthly reservations are billed at the time of booking for the first full month or any prorated dates, including a security deposit if applicable. Upon termination of your membership or reservation, your security deposit will be refunded in full, provided there are no damages or outstanding dues.


2. Generalise Policy We have

All payments made towards coworking memberships, managed office spaces, or meeting room bookings are considered final and non-refundable. Refunds or adjustments will only be entertained in exceptional cases where explicitly stated under the respective agreement or company policy. Clients are encouraged to review the terms carefully before making any payments, as bookings and service fees are confirmed upon receipt of payment and cannot be altered or reversed unless otherwise approved in writing.


3. Cancellation Policy we have

Meeting room reservations can be rescheduled upon prior notice and are subject to availability. Refunds will not be issued for cancellations, no-shows, or unused bookings. Clients are advised to plan their schedules carefully, as last-minute changes may not always be accommodated.

Advance payments or deposits made for any coworking plans, office spaces, or meeting room bookings are non-refundable under any circumstances. However, at the company’s discretion, such deposits may be credited toward future invoices or bookings.


4. Refund Timelines

Refunds are only applicable in cases of verified duplicate payments or genuine transaction errors. Once such a case has been reviewed and approved by the accounts team, the refund process will be initiated.

Any approved refund will typically be credited to the original mode of payment within 7–10 working days from the date of confirmation. Processing times may vary depending on the payment gateway or banking institution involved. Clients are encouraged to retain transaction receipts and share necessary proof to expedite the verification process.

 


5. Contact details

All requests related to refunds or cancellations must be formally submitted through one of the following channels:


📧 Email: info@snjcowork.com

📞 Phone/WhatsApp: +91-99287-62617

When submitting your request, please ensure that you provide your booking ID, date of transaction, and payment reference number to help us verify and process your request promptly. Incomplete details may cause delays in resolution. Our support team will review each request carefully and respond within a reasonable time frame to ensure smooth and transparent communication.